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Functioning as a email help desk, you can now reply to emails directly from your Slack messages using Suptask tickets. Suptask facilitates improved teamwork — where Slack hubs become the email ticketing system to handle requests, customer questions, and group assignments adeptly, acting as an email-to-ticket system.
Try our Slack Email integration today!
"As a customer utilizing Suptask, we've been amazed with the approach to handle potential issues and gathering product feedback. Having this on Slack not only streamlines the process but also enables efficient triaging across multiple teams in a single Slack channel. It's a game-changer for our collaborative workflow, ensuring quick responses and continuous improvement based on valuable user insights."
Log, follow, and sort out IT problems right on your most-used communication tool.
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Make service requests easy and automate everyday tasks right within Slack.
Use smart analytics for informed decisions on Slack
Better team communication and work with ticketing through Slack.
Suptask lets your team receive and manage tickets from a unified Slack channel, enhancing collaboration and response times.
Track your team's performance and gain valuable insights through dashboard analytics featuring key performance indicators and email reports.
Extend your ticketing capabilities beyond Slack with the ability to receive emails as tickets, ensuring every customer query is noticed.
With options for private email tickets and customizable ticket forms, Suptask ensures that sensitive information remains confidential and that ticket handling is optimized for your needs.
Suptask seamlessly integrates with major platforms like GitLab, GitHub, JIRA, and Zendesk, streamlining your workflow and centralizing communication.
Enhance your ticket management with features for approvals and the ability to add followers to tickets, fostering transparency and teamwork.
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