How It Works
Pricing
Use Cases
IT
Help Desk
Simplify IT support and speed up resolutions with a Slack-first ticketing solution.
HR & People Ops
Streamline employee requests and track HR requests inside Slack.
DevOps
Track, prioritize, and resolve engineering issues without leaving your Slack channels.
Customer Support
Resolve customer queries faster over both Slack and Email.
Product and Engineering
Empower teams to manage bugs, feature requests, and feedback seamlessly.
RevenueOps
Accelerate deal support and sales process resolutions within Slack.
Data Analytics
Handle data requests and insights workflows without disrupting your team’s flow.
Marketing Ticketing
Manage campaign requests and creative approvals effortlessly in Slack.
eCommerce Ticketing
Support order issues, returns, and customer inquiries directly from Slack.
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News & Insight
Read the latest product updates, company news and industry insight.
Slack
September 2, 2025
How to Create a Slack Approval Workflow (A Step-by-Step Guide)
William Westerlund
What Is a Slack Workspace - Beginners Guide
September 1, 2025
How To Download Slack for Desktop
September 1, 2025
How To Get Slack Webhook URL - Quick Guide
September 1, 2025
Slack for Non-Profit: Pricing & How To Apply
September 1, 2025
Latest articles
Customer Engagement & Feedback
August 22, 2025
Positive Attitude in Customer Service: Examples & ROI
William Westerlund
Customer Engagement & Feedback
August 22, 2025
What Is a CX Platform? Definition & Examples
William Westerlund
IT Service Management & Technology
August 21, 2025
What Is ITAM? A Comprehensive Guide to IT Asset Management
William Westerlund
Customer Engagement & Feedback
August 21, 2025
10 Strategies To Improve Customer Interaction
William Westerlund
Human Resources (HR)
August 14, 2025
The Role of HR in Onboarding Process
William Westerlund
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