Has your HR team ever felt overwhelmed by a flood of employee requests and inquiries? Are you seeking a solution that not only simplifies HR processes but also boosts employee engagement?
Suptask is the next-generation HR Help Desk ticketing system designed to revolutionize HR teams.
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"Our employees love the seamless user experience of managing tickets directly in Slack, where they’re already messaging daily. It’s so much better than traditional systems because they don’t need to change their behavior or switch platforms—everything about tickets is just like sending a message."
Suptask is the next-generation help desk ticketing system built for today's HR teams. With our advanced but simple-to-use product, HR teams can efficiently handle incoming tickets and deliver exceptional support to employees.
Suptask is aligned closely to your employees, making it easy to route and automate requests to the appropriate HR managers, ensuring that responses are shared on time.
Suptask optimizes how HR teams handle task management and incoming requests. It streamlines the process of submitting tickets and guarantees that everyone can easily access the assistance they require.
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Everyone has their requirements. Suptask was built to allow HR team's to adopt the ticketing experience to their needs.
Overview, analyze and track the progress and statistics across users and your team. Helping you to report on your KPIs and get insights into details.
Suptask is available within your Slack workspace, submit and manage tickets at your convenience.
Create tickets from Direct Messages (DM), message threads or from any other channel.
Tickets are a part of your messages, allowing anyone to easily leave replies without leaving for an external system.
Still receiving request over email? Suptask will convert those to Slack message with automatic bi-directional sync for any replies.
Use Private ticket forms to handle sensitive information between the employees and the HR team.
Built for today’s teams and workforces, moving ticketing closer to you and your users.
