Marketing Ticketing Software

In an ever-changing digital world, marketing teams need tools that increase efficiency, encourage teamwork between it support and marketing, and offer usable data.

Suptask's ticketing system for marketing teams evolves your Slack workspace into a robust ticketing centre, designed especially for dynamic marketing needs.

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“Suptask has become an integral part of multiple departments within our organization, and the impact has been transformative.
The platform has streamlined our ticketing workflow, leading to significant efficiency gains and saving our teams hundreds of hours each month”

Prathamesh Borkar

Director of Operations

Stories from our users

"It let us create, monitor, and solve tickets within our Slack channel, drastically boosting our team's efficiency. Our customer satisfaction metrics have gone up a notch since we can address concerns more promptly."

Jenny

Head of Marketing

"The feature to generate private tickets for sensitive tasks while still being able to work efficiently within a Slack group is outstanding. We've tailored our ticketing to fit our project requirements, making our workflow smooth and secure."

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Marco

Chief Strategist

"It lets us track tasks, check on our team, and gives us data to tweak our digital marketing plans. Suptask simplifies task tracking and packs it with bigger features, all within Slack."

Lila

Head of Digital Marketing

Suptask Truly Empowers Marketing

Ticket Management Made Easy

See and manage all your tickets in Slack quickly.

Save and access your favorite ticket views for different marketing campaigns quickly.

Allow many agents to work together on tickets, which speeds up resolution.

Insights for Marketing Teams Performance

The KPI measures tracks important performance markers to see marketing impacts.

With team analytics track team success and speed of ticket resolution.

Regularly get email updates about ticket progress and team success.

Better Privacy and Tailored to Needs

Secure Private Tickets. Only the right team members can see important information.

Flexible Forms. Change ticket fields to fit various marketing tasks and needs.

Personalized Web Views. Create unique views for different ticket types to help manage and track campaigns.

Connecting Marketing and other teams in Slack

Keep task conversations in one place for smooth teamwork.

You can straightaway make tasks from direct messages, ensuring no request gets missed.

Work effortlessly with other teams in Slack to ensure quick task completion for marketing specialists.

Key Features

Platform Integration

Easy integration with GitLab, GitHub, JIRA, Zendesk.

New Features

The horizon holds Approvals, Followers, and interactive SLAs aimed at marketing and market preferences

Email-Ticket Transformation

Shift emails into tickets right in Slack, broadening interaction potential with customers.

Adaptable Ticket Forms

Adjust ticket forms to meet the distinct demands of various marketing tasks.

Dual-Admin Privileges

Permit several crew members to handle settings and procedures.

Straightforward Ticket Craft

Generate and supervise tickets from Slack conversation spaces and private messages.

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Frequently Asked Questions

What's An ERP Ticketing System?

An ERP ticketing system is actually software. It lets organizations keep track of various types of tickets, events, or issues that pop up in their day-to-day operations.

Is Slack A Tool I Can Use For Marketing?

Absolutely, Slack can be a marketing tool. Hop onto Slack channels that line up with your company. Here, you can share your marketing messages where your customers are already hanging out. This strategy often leads to higher engagement than more conventional routes.