Facility Management Software by Suptask

In the busy world of facility management, we all strive for smooth operations and effectiveness. Suptask changes how management teams operate and deal with issues such as repairs, and handle tasks via directly within Slack.

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Stories From Our Users

"We can get and handle tickets right in Slack. This has made us quicker and more efficient to deal with repair requests. Every issue gets solved because we work together in real-time."

Meredith

Facility Manager

"Now, we've improved our scheduling and tracking. We can immediately fill out ticket forms with important details, saving time and effort. The dashboard of the facility asset management software provides us with crucial data which helps inform our decisions."

Jeff

Operations Director

"We've been using Suptask as a cloud-based facility management software for a long time and it truly helps us keep track of the status of all various requests that come in daily. We use it for all our various teams in our organization, not just to manage the building."

Colin

Head of Workplace Experience

Suptask Truly Empowers Facility Team

Only Software for Facility Management You'll Need

Get tickets anywhere in Slack, from direct messages or particular channels, ensuring every request gets noticed.

Work better together in a single channel, letting users unite to fix tickets swiftly.

Secure tickets keep private info under wraps, preserving privacy and safety.

Boosts Work Efficiency at Facilities

Track tickets in Slack for convenient oversight and control of jobs without leaving your workspace.

Modify ticket forms and details to match your building's special demands, guaranteeing all necessary information gets recorded from the start.

Use tailor-made and favorite web outlooks over tickets, providing a customized dashboard that fits your likes and needs.

Improve Team Collaboration

Work together to resolve tickets between various teams, promoting teamwork and knowledge sharing.

With co-admins, distribute management responsibilities, ensuring no single point of failure and better workload distribution.

Integrations with tools like GitLab, GitHub, JIRA, and Zendesk enhance functionality and connect workflows seamlessly.

Drive Data-Driven Decisions

Dashboard analytics with KPI metrics offer performance insights, helping identify improvement areas.

Email reports provide a regular update on ticketing metrics and operational efficiency, keeping stakeholders informed.

Smart & Interactive Service Level Agreements (SLAs) ensure service quality and timely responses, enhancing customer satisfaction.

Key Features

Real-Time Collaboration

Receive and manage tickets directly within Slack, fostering immediate action and teamwork.

Customizable Ticket Management

Tailor ticket forms, fields, and views to meet the specific needs of your facility management tasks.

Comprehensive Integrations

Connect with essential tools like GitLab, GitHub, JIRA, Zendesk, and more for a unified workflow.

Enhanced Privacy with Private Tickets

Keep sensitive information secure while efficiently managing internal and external requests.

Strong Analytics and Reports

Use dashboard data and email summaries to keep an eye on important measurements. This helps make your operation better.

Easy to Use

It's a simple platform. Your workers will pick it up fast, helping everything run smoothly, even for large enterprise teams.

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Frequently Asked Questions

What is a facility management software?

Think of facility management software as a special online helper. It streamlines the way businesses care for their buildings, objects, and people. The goal is simple—save time, and save money. Everything is done from a user-friendly dashboard. It's accessible, and it's online.

Why does asset tracking matter in facility management?

Asset tracking is a bonus to facility management. It gives you instant updates on where your assets are. It streamlines transfers and keeps accurate records of maintenance. The result? Smarter buying choices and clear decisions on fixing stuff or getting new ones.

Can Suptask be used as an enterprise facility management software tool?

Yes, our software works great for large teams and thanks to our flexible pricing, you will only pay for the usage that your organization need.

Does a system like this work for manufacturing facilities?

This ticketing software works perfectly as a manufacturing facilities management software to manage everything from scheduling to repairs and project management.

Is Suptask a CAFM tool?

Suptask works well for many types of purposes and CAFM is one of them. Through our ticketing system, you're able to track everything related to planning a building or facility.