Flexible Pricing for Teams of All Sizes
Get all the features you need at a price you’ll love, whether you’re a team of 1 or 300. Suptask is built to empower teams of all sizes with the next-generation ticketing system on Slack.
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HUNDREDS OF CUSTOMERS LOVE & TRUST SUPTASK
Pay Annually
Pay Monthly
Pay annually and get 13% discount
Free
For anyone who wants to try Slack ticketing
$
0
0
Per Agent, Per Month
Per Agent, Per Month
Features:
* Limited to 10 tickets per month
Light
Run your basic ticketing system in Slack
$
8
7
Per Agent, Per Month
Per Agent, Per Month
Everything from the Free Plan plus:
Unlimited tickets per month
Dashboard analytics
Multiple admins & User roles (RBAC)
Customizable Ticket overviews
Popular
Professional
Powerful internal help desk and customer support ticketing
$
15
13
Per Agent, Per Month
Per Agent, Per Month
Everything from the Light Plan plus:
Custom
Tailored for your enterprise requirements
Let's Talk
Let's talk
-
-
Everything from the Pro Plan plus:
"Suptask have revolutionized how we handle tickets, resulting in significant time savings and improved workflows for our teams. With Suptask we have been able to align tickets closer to our users, with a ticketing experience that feels as a natural part of our daily conversations on Slack."
Chris Morton, Head of Operational Development
Compare Pricing Plans
Free
light
Professional
Popular
Custom
Features
Slack Users
Unlimited
Unlimited
Unlimited
Unlimited
agents
unlimited
unlimited
unlimited
unlimited
Ticket forms
unlimited
unlimited
unlimited
unlimited
Custom Ticket Fields
unlimited
Unlimited
Unlimited
Unlimited
attached files
filtering & overview
multi teams & Inboxes
Auto User Onboarding
Private Direct Message (DM) ticketing
Channel & Group ticketing
Approvals
Followers
Dashboard & KPIs
Personalized ticket views
Ticket Web Overview
Reports
aI Assistant*
multi admins
aPI Export access
Canned Replies
CSAT
White Labeling
Slack Connect
SLA
Email to Slack Ticketing integration
Ticketing Automations
Custom Dashboards & Analytics
API Webhooks
Slack workflows
Agent Business hours
SAML/SSO
Audit & Compliance
Multiple Workspaces
Slack Enterprise Grid
Integrations
Gitlab
Github
Zendesk
JIRA
hubspot & Intercom
ServiceNow
Asana, Trello and Notion
300+ integrations (without Zapier)
Support
Online Help Center
Business Hours Chat
Custom Security Review
Service Level Agreements (SLA)
Custom Terms and Procurement
Dedicated Slack Support channel
Customer Success Manager
FAQ Help Desk Pricing
How does your pricing work?
What are Agents and how do you charge for them?
What limitation does the Free plan have? *
Can I get a free demo for one of the premium plans?
Do you offer a Trial of the paid plans?
What capabilities does the AI Assistant have?
Do you offer discounts?
What are the help desk software costs I need to know about?
