Plans and Pricing
We got you covered with a great product, transparent pricing and superb support.
Have any questions? Feel free to reach out to us.
Have any questions? Feel free to reach out to us.
Annually
Monthly
Free
For anyone who wants to try Slack ticketing
$
0
0
Per Agent, Per Month
Per Agent, Per Month
Features:
Slack ticketing integration
Private & Direct Messages (DM) ticketing
Group and channel ticketing
Multiple Forms & Custom Fields
* Limited to 10 tickets per month
Light
Run your basic ticketing system in Slack
$
8
7
Per Agent, Per Month
Per Agent, Per Month
Everything from the Free Plan plus:
Unlimited tickets per month
Multi Teams & Inboxes
Business support
Dashboard analytics
Multiple admins & User roles (RBAC)
Customizable Ticket overviews
Popular
Professional
Designed for internal help desk and customer support ticketing
$
15
13
Per Agent, Per Month
Per Agent, Per Month
Everything from the Light Plan plus:
Dashboard Analytics
Customizable Web overviews
Approvals & Followers
Multiple admins & User roles (RBAC)
AI Assistant
ticketing with Slack connect
Data & API export
CSAT
White-labeling & Branding
Custom
Tailored for your enterprise requirements
Let's Talk
Let's talk
-
-
Everything from the Pro Plan plus:
Email to Slack Ticketing Integration
Customizable ticketing experience
Custom Analytics
Slack Enterprise Grid
300+ Integrations
Single sign-on
Automations
SLA
Custom contract Terms
Compare Pricing Plans
Free
light
Professional
Popular
Custom
Features
Slack Users
Unlimited
Unlimited
Unlimited
Unlimited
agents
unlimited
unlimited
unlimited
unlimited
Ticket forms
unlimited
unlimited
unlimited
unlimited
Custom Ticket Fields
unlimited
Unlimited
Unlimited
Unlimited
attached files
filtering & overview
multi teams & Inboxes
Auto User Onboarding
Private Direct Message (DM) ticketing
Channel & Group ticketing
Approvals
Followers
Dashboard & KPIs
Personalized ticket views
Ticket Web Overview
Reports
aI Assistant*
multi admins
aPI Export access
Canned Replies
CSAT
White Labeling
SLA
Email to Slack Ticketing integration
Slack Connect
Ticketing Automations
Multi Dashboards
API Webhooks
Slack workflows
Agent Business hours
SAML/SSO
Audit & Compliance
Multiple Workspaces
Slack Enterprise Grid
Integrations
Gitlab
Github
Zendesk
JIRA
hubspot & Intercom
ServiceNow
Asana, Trello or Notion
300+ integrations (without Zapier)
Support
Online Help Center
Business Hours Chat
Custom Security Review
Service Level Agreements (SLA)
Custom Terms and Procurement
Dedicated Slack Support channel
Customer Success Manager
FAQ About Help Desk Pricing
I want to know more about your pricing plans
What are Agents and how do you charge for them?
What limitation does the Free plan have? *
Can I get a free demo for one of the premium plans?
Do you offer a Trial of the paid plans?
What capabilities does the AI Assistant have?
Do you offer discounts?
What are the help desk software costs I need to know about?
