About Us
We believe ticketing should happen where teamwork happens - inside Slack.
Suptask is on a mission to streamline internal helpdesk and external support by bringing the entire process into Slack, where collaboration already thrives.
Made in Sweden
Our Story
It all started with a simple question:
Why are teams jumping between Slack and external tools to manage tickets, when the real collaboration is already happening inside Slack?
Frustrated by the inefficiency, we set out to build a better way. The result? Suptask - a next-generation ticketing system designed to run entirely within Slack. From day one, our goal was to help teams save time, stay aligned, and resolve tickets faster by keeping everything in one place.
What began as an idea is now a global product trusted by companies of all sizes. Headquartered in Stockholm and backed by passionate founders and visionary angels, Suptask is transforming the way teams manage their internal helpdesk and customer support, one Slack message at a time.
Why are teams jumping between Slack and external tools to manage tickets, when the real collaboration is already happening inside Slack?
Frustrated by the inefficiency, we set out to build a better way. The result? Suptask - a next-generation ticketing system designed to run entirely within Slack. From day one, our goal was to help teams save time, stay aligned, and resolve tickets faster by keeping everything in one place.
What began as an idea is now a global product trusted by companies of all sizes. Headquartered in Stockholm and backed by passionate founders and visionary angels, Suptask is transforming the way teams manage their internal helpdesk and customer support, one Slack message at a time.
Our Values
Customer Obsession
We’re relentlessly focused on building a product that’s easy to use and deeply aligned with our users' needs. Every feature starts with customer feedback and ends with a seamless user experience - backed by a world-class support team that’s always here to help, you see this reflected in our NPS score (91%).
Security & Privacy First
Your data is yours - always. We're trusted by Slack and committed to building a secure, privacy-first platform that teams can rely on with confidence.
Enjoy the Journey
We believe great work comes from happy teams. We build every day with passion, celebrate the wins (big and small), and make sure to have fun along the way.
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System Today
System Today
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Made in Sweden
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