Deciding on the best Slack plan can be confusing, especially with numerous tiers and varying prices.
We will explain the Free, Pro, Business+, and Enterprise+ Slack plans, weighing the benefits so you can decide which one best suits your business. Additionally, we will inform you on how a helpdesk software like Suptask can not only make Slack easier to use but also more efficient in support and co-working.
Which Slack Plan is Better for Each Company?
Slack offers various plan levels tailored to meet the needs of businesses of all sizes.
The Slack plan comparison for each step of the company’s growth presents the most significant features of the plans, depending on the team size and objectives, ranging from free solutions for startups to sophisticated security and compliance measures for global enterprises. Which would be the most appropriate option for your company?
Slack Free Tier – Best for Small Teams and Startups
First of all, if the question is asked, "Is Slack free?" the answer is yes; Slack can be used without any costs.
The Slack Free Tier is ideal for small teams or startups that require only basic communication, making it a great choice to test the Slack tool before committing to a subscription plan. It should, however, be remembered that the stored messages are only accessible for the last 90 day,s and the number of integrations is capped at 10.
Slack Pro – Best for Growing Companies
As for Slack Pro, it is a good match for growing businesses that are eager to have an unlimited message history, group meetings, and deeper integrations.
Moreover, if your team collaborates with freelancers or external partners, you can utilize features such as secure external access and AI summaries to maximize productivity from the partnership.
Slack Business+ – Best for Medium to Large Organizations
Assuming that your enterprise needs increased security for the likes of SAML-based SSO and SCIM, along with the AI tools of translations and workflow automation, Business+ is the perfect choice.
It thus acts as a bridge between affordability and a combination of excellent features and strong functionality for upscaling teams.
Slack Enterprise+ – Best for Large Enterprises
Enterprise+ is the plan designed for large companies with thousands of employees. By offering an unlimited number of workspaces, along with advanced compliance and enterprise mobility management, this tier is at the disposal of organizations that require enterprise-level productivity and data protection.
Why a Ticketing System Like Suptask is Ideal for Slack Users
Slack, although an excellent medium of communication, can make managing requests and tasks through it a total mess. Here, Suptask, a ticketing system designed for direct Slack integration, steps in.
- Convert Messages into Tickets: Structured tickets are created from any Slack message.
- Private Ticketing: Focus on resolving money-related issues in Slack without sharing them with public channels.
- Collaborative Resolution: Workers can work together on tickets without exiting the Slack platform.
- Analytics and Reports: Measure customer response time and workload distribution.
- Integrations: Easily link to GitHub, GitLab, Zendesk, JIRA, and other tools.
Suptask remakes Slack from just a chat app to an issue-tracking and support powerhouse, making it the perfect add-on for any Slack version (Free, Pro, Business+, or Enterprise+).
