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With integration to Slack, Suptask' ticketing software allows MSPs to manage, respond, and solve support tickets all in one place, directly where they get information and feedback from customers. Scaling across multiple Slack Workspaces with a centralized management.
"Suptask have revolutionized how we handle tickets, resulting in significant time savings and improved workflows for our teams. With Suptask we have been able to align tickets closer to our users, with a ticketing experience that feels as a natural part of our daily conversations on Slack."
Suptask is crafted for the mobile user, offering an effortless ticketing experience right within your Slack mobile app.
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With Suptask's mobile-friendly analytics, stay informed and make decisions on the fly.
Suptask respects your need for discretion and personalization, all within the mobile interface.
Prepare for an even more dynamic mobile ticketing experience with Suptask's new features.
Customize web views to track and visualize ticket data according to your MSP's specific needs, facilitating informed decision-making.
Tailor ticket forms and fields to capture relevant user information and streamline ticket creation and management processes.
Gain actionable insights into your support operations with customizable dashboards and KPI metrics, enabling continuous improvement.
Receive comprehensive email reports on ticket statuses and performance metrics, keeping stakeholders informed and facilitating data-driven decision-making and ticket management.
Collaborate effectively with co-admins to manage and oversee your MSP's ticketing system, ensuring smooth operations and optimal performance for end users.
Seamlessly integrate with popular tools such as Gitlab, Github, JIRA, Zendesk, and more to help users streamline workflows and enhance productivity.
