Free Ticketing System & Help Desk for IT and Customer Support

Suptask offer a free Slack ticketing system that lets you manage IT support, customer service, and help desk requests without leaving your workspace. This powerful software transforms Slack conversations into organized service requests, providing a centralized tool for efficient support management.

Get started for FREE
HUNDREDS OF CUSTOMERS LOVE & TRUST SUPTASK
G2 Crowd Customer Rating5 star rating
Suptask top rating from customers at Capterra
Suptask top rating from customers at GetApp
Suptask product review from Crozdesk
"Suptask have revolutionized how we handle tickets, resulting in significant time savings and improved workflows for our teams. With Suptask we have been able to align tickets closer to our users, with a ticketing experience that feels as a natural part of our daily conversations on Slack."
Chris Morton, Head of Operational Development

Stories from our users

Ava Hayes,
IT Manager

"We started on the free plan for the Suptask helpdesk system and it was a great way to better our customer support while keeping our costs down while growing our operations and staff."

Walter Zimmerman,
Co-founder

"Finding free ticketing software that meshed with our workflow was pivotal for us as a startup. Suptask slotted in seamlessly, simplifying our support process."

Alexandra Pierce,
Support Lead

"I was astounded at how Suptask metamorphosed our Slack into a mighty ticketing tool. It transcends a free ticket system, a game-changer for our support squad."

Free Help Desk, Right in Your Slack

Log, follow, and sort out IT problems right on your most-used communication tool.

  • Manage your support tickets for free, directly within Slack: Keep it simple, keep your operations where your team already operates on a daily basis.
  • Manage your first 10 support tickets each month absolutely free, all within Slack:  Resolve issues in channels, DMs, or group chats without the need for separate help desk software.
  • Enjoy free access to essential ticketing features: Create multiple forms, customize fields, and gain a clear overview of your support with customizable web views.

Experience Unlimited Free Help Desk Software in Slack

Make service requests easy and automate everyday tasks right within Slack.

  • Test new integrations and workflows in a risk-free environment:  Use your 10 free monthly tickets to experiment with different support processes and optimize your setup within Slack.
  • Enjoy unlimited flexibility and customization:  Create custom forms, fields, and workflows to match your specific needs and test their effectiveness before scaling your support operations.
  • Rapidly implement changes based on real-time feedback, ensuring continuous improvement.
Get Started with Suptask
No credit card required
Get started for FREE

Free & Easy to Learn

Use smart analytics for informed decisions on Slack

  • This free service desk software's limited functionality means agents can be trained quickly without the need for extensive sessions.
  • Suptask’s focus on essential helpdesk features allows for rapid implementation, operationalizing your free support ticket system in no time.
  • Enjoy resources and help from our staff while onboarding, even while using the free helpdesk software.
IT Help desk analytics and dashboard

Scale and Agility

Better team communication and work with ticketing through Slack.

  • As your company expands, Suptask scales with you, ensuring that your customer service capabilities can meet increasing demand without migrating systems.
  • Avoid the constraints of a one-size-fits-all platform with Suptask’s customizable features, allowing you to tailor your ticketing experience to your needs.
  • Stay ahead of the curve with a free IT help desk software that adapts as quickly as your business does, allowing you to modify and improve your service processes in real-time.

Key Features of Suptask Help Desk for Slack

Transform Slack into a free ticketing software

Create your ticket for free with a system built for Slack.

Private Tickets

Private tickets safe­guard sensitive information while collaborative­ features foster te­amwork for efficient ticket re­solution.

Easy Free Streamlined Ticket Management

Take control of your support requests in a smart manner with a free online ticketing system.

Customizable Forms

Gather the right information upfront with free customizable ticket forms. Tailor forms to different request types and ensure consistency.

Comprehensive Integrations

Integrate with popular tools like GitLab, GitHub, JIRA, and Zendesk, expanding Suptask's functionality as free IT helpdesk software tailored for tech teams.

Smart SLAs

With KPI me­trics and regular email reports, Suptask provide­s valuable insights into performance, making it an e­ssential analytics tool.

Frequently Asked Questions

Can I upgrade from the free version for more features?
How secure is the free ticketing system?
Which ticketing system has no fees?
What is the best free online ticketing system?
Is there a free alternative to Zendesk?
Get Started with Suptask
No credit card required
Get started for FREE
G2 Crowd Customer Rating5 star rating
Suptask top rating from customers at Capterra
Suptask top rating from customers at GetApp
Suptask product review from Crozdesk
Suptask - Team-to-team ticketing system natively on Slack | Product Hunt
Trust
Privacy PolicyTerms & ConditionsSecurity
Ticketing
SalesOpsMarketing TicketingBug Tracking
Resources
BlogIntegrationsCareers
Made in Stockholm
Made in Stockholm
Reach out to us and say Hellohello@suptask.com
Follow us on LinkedInFollow us on TwitterGet Suptask on the Slack App DirectoryGet Suptask on Slack App Directory
© Suptask - 2024