Suptask ★ Free Ticketing System & Help Desk Software

Free Ticketing System & Help Desk for IT and Customer Support

Suptask offer a free Slack ticketing system that lets you manage IT support, customer service, and help desk requests without leaving your workspace. This powerful software transforms Slack conversations into organized service requests, providing a centralized tool for efficient support management.

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Stories from our users

Ava Hayes,

IT Manager

"We started on the free plan for the Suptask helpdesk system and it was a great way to better our customer support while keeping our costs down while growing our operations and staff."

Walter Zimmerman,

Co-founder

"Finding free ticketing software that meshed with our workflow was pivotal for us as a startup. Suptask slotted in seamlessly, simplifying our support process."

Alexandra Pierce,

Support Lead

"I was astounded at how Suptask metamorphosed our Slack into a mighty ticketing tool. It transcends a free ticket system, a game-changer for our support squad."

Free Help Desk, Right in Your Slack

Log, follow, and sort out IT problems right on your most-used communication tool.

Manage your support tickets for free, directly within Slack: Keep it simple, keep your operations where your team already operates on a daily basis.

Manage your first 10 support tickets each month absolutely free, all within Slack: Resolve issues in channels, DMs, or group chats without the need for separate help desk software.

Enjoy free access to essential ticketing features: Create multiple forms, customize fields, and gain a clear overview of your support with customizable web views.

Experience Unlimited Free Help Desk Software in Slack

Make service requests easy and automate everyday tasks right within Slack.

Test new integrations and workflows in a risk-free environment: Use your 10 free monthly tickets to experiment with different support processes and optimize your setup within Slack.

Enjoy unlimited flexibility and customization: Create custom forms, fields, and workflows to match your specific needs and test their effectiveness before scaling your support operations.

Rapidly implement changes based on real-time feedback, ensuring continuous improvement.

Free & Easy to Learn

Use smart analytics for informed decisions on Slack

This free service desk software's limited functionality means agents can be trained quickly without the need for extensive sessions.

Suptask’s focus on essential helpdesk features allows for rapid implementation, operationalizing your free support ticket system in no time.

Enjoy resources and help from our staff while onboarding, even while using the free helpdesk software.

Scale and Agility

Better team communication and work with ticketing through Slack.

As your company expands, Suptask scales with you, ensuring that your customer service capabilities can meet increasing demand without migrating systems.

Avoid the constraints of a one-size-fits-all platform with Suptask’s customizable features, allowing you to tailor your ticketing experience to your needs.

Stay ahead of the curve with a free IT help desk software that adapts as quickly as your business does, allowing you to modify and improve your service processes in real-time.

Key Features of Suptask Help Desk for Slack

Transform Slack into a free ticketing software

Create your ticket for free with a system built for Slack.

Private Tickets

Private tickets safeguard sensitive information while collaborative features foster teamwork for efficient ticket resolution.

Easy Free Streamlined Ticket Management

Take control of your support requests in a smart manner with a free online ticketing system.

Customizable Forms

Gather the right information upfront with free customizable ticket forms. Tailor forms to different request types and ensure consistency.

Comprehensive Integrations

Integrate with popular tools like GitLab, GitHub, JIRA, and Zendesk, expanding Suptask's functionality as free IT helpdesk software tailored for tech teams.

Smart SLAs

With KPI metrics and regular email reports, Suptask provides valuable insights into performance, making it an essential analytics tool.

Free Ticketing System & Help Desk for IT and Customer Support

Stories from our users

Free Help Desk, Right in Your Slack

Experience Unlimited Free Help Desk Software in Slack

Free & Easy to Learn

Scale and Agility

Key Features of Suptask Help Desk for Slack

Frequently Asked Questions