In the ever-evolving world of team collaboration tools, Slack and Microsoft Teams continue to dominate in 2025. Both offer an array of powerful features designed to increase team productivity and simplify workflows. But with new updates and evolving business needs, which platform reigns supreme in the Slack vs Microsoft Teams debate?
This blog will help you navigate the comparison, examining new features in 2025, pricing, integrations, and how they stack up for your team's needs.
Key Takeaways
Slack vs Microsoft Teams: Both offer robust collaboration tools with significant differences, especially with integrations and pricing.
Microsoft Teams’ integration with Microsoft 365 provides a unified experience for businesses deeply embedded in Microsoft's ecosystem.
Slack leads with third-party integrations and customizable features.
Suptask enhances Slack's capabilities, integrating ticketing directly into Slack, perfect for teams needing customer support solutions.
Microsoft Teams vs Slack: Key Features (2025)
Feature Comparison Overview: Below we compare the two platforms across essential criteria for team collaboration.
Chat Tools
Teamwork Features
User Interface
Integrations
All platforms have unique features that make them special.
We'll compare Slack and Microsoft Teams in the following sections. We'll find out which one provides better features for teams to work together smoothly in 2023.
1. Chat Tools
Both Slack and Microsoft Teams are masters of communication. Slack excels with its chat-centric model, enabling efficient communication with easily searchable threads. It's ideal for teams who prefer fast, direct exchanges.
Microsoft Teams stands out with its video conferencing capabilities, hosting large meetings with ease and integrating deeply with Microsoft 365 apps like Word, PowerPoint, and Excel. Teams has also improved chat features, including threaded conversations and expanded file sharing options.
2. Teamwork Features
When comparing team collaboration tools in Slack vs Microsoft Teams, functionality is paramount.
Slack: Great for teams that rely on third-party tools like Google Workspace, Asana, and Trello. Slack offers over 2,000 app integrations, allowing your team to keep working with tools they already use.
Microsoft Teams: It shines for Microsoft 365 users. Its tight integration with Word, Excel, PowerPoint, and SharePoint creates a seamless workflow. Teams is ideal for organizations deeply embedded in the Microsoft ecosystem.
3. User Interface
In 2025, UI design continues to be a decisive factor.
Slack: Known for its visually appealing and customizable interface. You can tailor Slack to your needs with easy-to-navigate channels and direct messages. It’s ideal for teams that want a creative and flexible layout.
Microsoft Teams: Offers a cleaner, more professional design. Its streamlined layout helps users focus on the task at hand, although some users find it a bit rigid compared to Slack’s flexibility
Feature
Slack
Microsoft Teams
Chat Functionality
Robust, Threaded Conversations
Threaded Chats, Focused Conversations
Integrations
2,000+ apps including Google Workspace
Microsoft 365 suite and Custom Apps
Video Conferencing
Integrated with Zoom, Google Meet
Native Video Meetings (up to 100+ people)
File Storage (Free Plan)
5GB
5GB
User Interface Customization
Highly Customizable, Flexible
Clean, Professional, Less Flexible
Security and Compliance Features
Basic Security
Advanced Security for Enterprise Teams
4. Integrations
Integrations make team collaboration software even better. In this realm, Slack and Microsoft Teams cater to different needs.
Slack: Boasts 2,000+ integrations, including tools like Jira, Zendesk, and Zoom. This makes it perfect for teams that use a variety of external tools.
Microsoft Teams: Tightly integrated with Microsoft 365, including custom app support. Teams’ native integration with Office apps like Outlook and SharePoint provides a unified ecosystem for Microsoft-heavy organizations.
Pros and Cons: Slack vs Microsoft Teams
Having scrutinized the key features of Slack, we should now probe its strengths and weaknesses. Grasping the merits and demerits of this widely used collaboration platform will equip you to make a well-informed decision catering to your organization’s requisites and predilections..
Slack : Pros and Cons
- Pros
Slack shines in multiple areas. It's a top pick for teamwork. It's features help users to:
Highly customizable interface with seamless integrations.
Excellent for chat-based communication and third-party tool integration.
Support for a variety of devices, making it a flexible option for distributed teams.
These aspects make Slack a strong pick for team work.
One more win is Slack's compatibility with many devices. There's even a desktop app for:
PCs
Laptops
Tablets
Phones
This flexibility means people can connect and work anywhere, on any device. They can video chat, share screens, and use two-step login.
- Cons
Limited file storage in the free plan (5GB), which can be restrictive for larger teams.
Risk of distraction due to the flexible, less structured interface.
One more con is how Slack can foster non-work chats because of its flexible layout. If there are no firm guidelines, teammates might start unproductive chats which could distract everyone. It's key to set good usage practices and manage channels to prevent such problems and keep Slack a good tool for team work.
Microsoft Teams - Pros and Cons
We have examined Slack, let's now look at Microsoft Teams. To make a thoughtful choice that meets your organization’s specific needs, we must understand its good and bad points.
- Pros
Microsoft Teams has several powerful benefits over Slack. Firstly, it costs less because it includes Office 365 in its pricing structure. This bundled approach offers a full teamwork suite at a cost that's lower than Slack. Slack charges more every month but doesn't offer additional business applications or services.
Below are some of Microsoft Teams' best features:
Smooth combination with Microsoft 365. This lets users work together on documents, spreadsheets, and presentations.
A more professional look
Ability to have more prominent video conferences
These features make Microsoft Teams a good choice for organizations wanting a full teamwork solution.
- Cons
Despite many benefits, Microsoft Teams has some flaws. Its main weakness is limited support for teaming with external colleagues. Even though Teams has features that allow work with outside users, the process is not smooth and more complex than Slack’s.
Another area where Microsoft Teams is weaker than Slack is its support for keyboard shortcuts. Both platforms give shortcuts to help navigation and actions, but Slack has more. This makes it more quick and easy for power users. This may not be a big problem for every team, but it’s worth thinking about when choosing between the two platforms.
Suptask: The Ultimate Slack Integration
For teams that use Slack, integrating Suptask can drastically improve productivity by embedding ticketing into the Slack workspace.
It's Suptask, a ticketing system within Slack. This system turns your Slack chat into a full-on ticketing operation, making it the best halp alternative avaliable. Your team and your client service will be better for it.
Use special channels, add-ons, support systems, alerts, and follow-ups
Ensure your team handles support problems well, and stays efficient.
In short, Suptask makes Slack even better. It can make your team's ticketing smoother and teamwork stronger. All your support and teamwork can happen in the Slack workspace. That's thanks to Suptask.
Cost Comparison: Teams vs Slack
Deciding on a team app might come down to cost. Let's compare the free and paid plans of Teams and Slack. We'll break down their features and costs. This will help you make a choice that suits your budget and needs.
Plan
Slack Price (Per User/Month)
Microsoft Teams Price (Per User/Month)
Key Features
Free
$0
$0
Basic Features, Limited Storage
Pro
$6.67
$5
Unlimited Message History, 1:1 Video Calls
Business+
Custom Pricing
$12.50
Advanced Admin Controls, Reporting
Enterprise Grid
Custom Pricing
Custom Pricing
Enterprise-level Security & Compliance, Advanced Features
Slack Plans:
Free Plan: Basic features with 5GB file storage.
Pro Plan: $6.67/user/month – Unlimited message history and video calls.
Business+: Custom pricing for large teams.
Enterprise Grid: Custom pricing for large organizations.
Microsoft Teams:
Free Plan: Includes 5GB storage, group chat and video meetings for up to 100 people.
Business Standard: $5/user/month, includes advanced features and integrations with Microsoft 365.
Metric
Slack
Microsoft Teams
Global Market Share (2025)
22%
50%
Active Monthly Users
18 million
280 million
Average Daily Messages Sent
10 million
40 million
Average Number of Teams Per User
10
20
Conclusion: Which Is Better?
The decision ultimately depends on your organization’s needs:
If your team is already using Microsoft Office 365, Teams offers the best integration and a more cohesive experience.
If you’re looking for flexibility, third-party integrations, and a customizable interface, Slack is likely the better choice.
For 2025, both platforms continue to innovate, with new integrations, features, and pricing changes that can help teams collaborate even more effectively.
FAQs
Frequently Asked Questions
Is Microsoft Teams better than Slack for large organizations?
Teams is generally better for organizations using Microsoft 365, as it offers seamless integration and better scalability for large teams.
Can I integrate Slack with Microsoft Office apps?
Yes, Slack integrates with Microsoft Office apps, but it’s more seamless in Microsoft Teams due to native integration.
What are the key differences in cost between Slack and Microsoft Teams?
Slack tends to be more expensive for larger teams, while Microsoft Teams offers better value when bundled with Microsoft 365 subscriptions.